RETURNS


WHAT IS REMMIE'S RETURN POLICY?
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unworn and in the same condition that you received it. It must also be in the original packaging with the order summary.
Please refer to our DELIVERY & RETURNS page found at the bottom of the website for more information.
 
WHAT IF I ACCIDENTALLY SELECTED THE WRONG SIZE?
Please contact us here as soon as possible. We will do our best to make changes for you so long as the product hasn't already been shipped. 
 
WHAT HAPPENS IF MY ITEM IS FAULTY?
On the rare occasion your item is faulty, please send us a photo with a detailed explanation of the fault to remmiebyriley@outlook.com and we will be in touch as soon as possible to let you know the next steps. 
 
WHAT HAPPENS IF I WAS SENT THE WRONG ITEM?
If you have been sent an incorrect item (this includes incorrect colour or size) please send through a photo of your item to remmiebyriley@outlook.com - and we will be able to proceed with what to do next. 
When returning the incorrect product, please ensure it is in the same condition as you received it. We will reimburse shipping costs if a receipt is in the returned package.  
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CAN I SWAP SIZES IF MY ITEMS DON'T FIT CORRECTLY?
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Due to having very limited stock, we may be unable to swap sizes for you. Please refer to our size chart and select your size carefully.