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PLEASE NOTE:
We are in the process of relocating our warehouse, and there will be a temporary delay in order processing. Orders placed between Wednesday, 27 August and Tuesday, 2 September will experience a short hold. For any questions or further assistance, please contact our Customer Care team at customercare@remmiebyriley.
Shipping
Get set to ship! We strive to dispatch all orders within 24 hours, Monday to Friday AEST. If you place your order before 10 am AEST, it will be sent out the same business day. Keep in mind that during busy periods same-day dispatch might not be available due to the influx of orders. But don’t worry—we are worth the wait!
Free express shipping on orders $150
Free standard shipping on orders over $200
| Shipping Method | Delivery Timeframe | Cost |
|---|---|---|
| Australia Post Standard Shipping | 3 - 7 Business Days | $10.00 AUD |
| Australia Post Express Shipping | 1 - 3 Business Days | $12.00 AUD |
| Shipping Method | Delivery Timeframe | Cost |
|---|---|---|
| International Standard Shipping | 7 - 14 Business Days | $10.00 AUD |
| Australia Post Express Shipping | 3 - 7 Business Days | $15.00 AUD |
| DHL Express Shipping | 2 - 4 Business Days | $25.00 AUD |
REMMIE processes and ships orders from Australia Monday to Friday, excluding national holidays.
If you place your order before 10 am AEST on weekdays (not including public holidays), we will ship it out on the same day. Any orders received after 10 am AEST or during weekends will be shipped the following business day.
We aim to meet the delivery date provided at checkout but cannot guarantee it. We'll keep you updated via email on any changes to your delivery schedule.
REMMIE currently only ships to Australia, New Zealand, USA, UK and Canada.
During busy periods same-day dispatch might not be available due to the influx of orders.
Our warehouse is located in Queensland, Australia and will be closed for any local and national holidays. Please allow extra time for shipping and handling during these periods.
Customs & Duties: International deliveries may be subject to customs clearance, duties, and taxes imposed by the destination country. These charges are beyond REMMIE's control, and it’s advised to check with your local customs office before purchasing.
Non-Refundable Fees: Duties and taxes are not refundable, as they are government-imposed fees and REMMIE does not collect or manage these charges.
After your order leaves our warehouse, you’ll receive an email with tracking details. Have your tracking number handy to monitor your shipment:
For DHL Express: track here
For Australia Post: track here
If you have not received tracking info, contact us at customercare@remmiebyriley.com.
